Frequently Asked Questions

What should I do after bad storm damage?

Safety is the first priority in the aftermath of a hurricane, tornado, heavy winds, hail, or thunderstorms. Water and electricity combined create a lethal mix to humans, animals, and property. After a storm, make sure to take these safety measures for protection and safety:

  • Unplug or do not attempt to operate any appliances that are submerged in water, even if just a few inches.
  • Homeowners who come across live electrical lines should evacuate the area and contact 911. Severe winds can take down trees and power lines.

I think I have mold. What are signs of mold in the bathroom?

Mold and mildew are easily identified visually or by smelling the damp, musty odor. Find dark black splotches on the tile grout or behind the toilet tank are sure signs. Homeowners may confuse mildew with mold. Mildew is only a surface mold that does not damage structures. However, mold definitely will damage a structure and the health of a person.

A bathroom can easily be contaminated with mold, mildew, or grime due to the moisture. The easiest way to differentiate the three is to dab bleach onto the soiled area. You can tell if the issue is mold if the dark patches lighten quickly and return after repeated cleanings. Grime and mildew can be easily wiped away.

What is involved with your mold removal process?

The following steps are involved in removing mold from your home or business.

  • Initial assessment
  • Mold containment of the affected area
  • Dehumidification
  • Development of mold remediation plan
  • Mold removal using professional products
  • Removal and replacement of damaged materials

What should I do if I have smoke damage in my home or business?

  • Air out the room and open all of the drawers, cabinets, and closets in the room.
  • To further prevent the smoke and soot byproducts from settling into additional surfaces, tape two layers of damp cheesecloth over each air register in the area.
  • Unplug your refrigerator and dispose of all the food inside.
  • Go through your pantry and throw away all the food.
  • Throw out all the food on your kitchen countertops that were exposed to the fire and smoke.

What should I NOT do if I have smoke damage in my home or business?

  • Do not touch anything without gloves. The oil from your hands can cause even more damage to the affected contents and building materials.
  • Let a professional clean your household surfaces. If you use any improper cleaning products or techniques, you can cause even more damage.

Contact Us

We will do everything we can to ensure your property is taken care of and that you are informed and up-to-date throughout the entire process.
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